Privacy Policy | Brow Decor

Effective Date: September 30, 2026

Brow Decor (“Brow Decor,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us through our website, booking process, communications, and services.

Information We Collect

We may collect personal information that you voluntarily provide, including your name, email address, mobile phone number, appointment and service information, communication preferences, and other information you provide when contacting Brow Decor, booking an appointment, completing a form, or opting in to communications.

We may also collect certain technical information when you visit our website, such as browser type, device information, IP address, pages visited, and other website usage information through cookies and similar technologies.

How We Use Your Information

We may use your information to:

Schedule, manage, and communicate about appointments and services.
Respond to questions and customer service requests.
Send appointment-related information, reminders, updates, and notifications.
Send promotional or marketing communications when you have provided the appropriate consent.
Improve our website, services, and customer experience.
Maintain business records and comply with applicable legal obligations.

SMS/Text Messaging

If you opt in to receive SMS/text messages from Brow Decor, we may send messages related to appointments, customer care, service updates, availability, promotions, special offers, or other Brow Decor communications consistent with the consent you provided.

Message frequency may vary. Message and data rates may apply.

You may opt out of SMS communications at any time by replying STOP to a message from Brow Decor. For assistance, reply HELP or contact Brow Decor using the contact information provided on our website.

Your consent to receive marketing text messages is not a condition of purchasing any goods or services.

Mobile Information and SMS Consent

Brow Decor does not sell, rent, or share your mobile phone number, SMS opt-in information, or SMS consent with third parties or affiliates for their marketing or promotional purposes.

We may share information with service providers that assist us in operating our business and delivering communications on our behalf, such as website, booking, payment, and messaging providers, solely as necessary to provide those services. These providers are not permitted to use your SMS opt-in information for their own marketing or promotional purposes.

Sharing of Personal Information

We may share personal information with trusted service providers when reasonably necessary to operate our website, process appointments or payments, provide requested services, send authorized communications, or support normal business operations.

We may also disclose information when required by law, legal process, or governmental request, or when reasonably necessary to protect our rights, customers, business, or others.

We do not sell personal information for third-party marketing purposes.

Data Security

We use reasonable administrative and technical measures designed to protect personal information. However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Third-Party Services

Our website may contain links to or integrate with third-party services, including booking, payment, social media, and communication platforms. Those services may maintain their own privacy policies and practices, and Brow Decor is not responsible for the privacy practices of third-party websites or services.

Your Choices

You may unsubscribe from promotional emails using the unsubscribe link included in those communications.

You may unsubscribe from SMS/text communications at any time by replying STOP. After opting out, you may receive a confirmation message acknowledging your request.

Changes to This Privacy Policy

Brow Decor may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

If you have questions about this Privacy Policy or how Brow Decor handles your personal information, please contact Brow Decor using the contact information provided on our website.